AJ’s Power Source Inc. team is staffed by experienced power supply designers,
with over 100 years of combined power supply experience.
AJ’s Power Source RMA Department
How to determine the One Year Warranty Status of your unit:
Find a label below on your unit and locate the Serial Number.
The first three digits represent the Year & Month.
Subtract one year from the current Year & Month.
If your unit’s Serial Number is newer then the result, then your unit is in Warranty.
YOU WILL RECEIVE AN APPROVED RMA NUMBER BY E-MAIL AFTER THIS FORM IS RETURNED AND REVIEWED BY THE RMA DEPARTMENT.
All products being returned under this RMA must be shipped PREPAID. If the repair is under warranty, AJ’s Power Source will return the product to the customer, within the 48 contiguous United States, ground service at no charge. Expedited shipping methods, International shipping and custom fees are charged to the customer. For non-warranty items, customer pays for all returned shipping cost.
Send all returns, with the RMA number clearly marked on the outside of the box or shipping label to:
AJPS RMA Department
ATTN: (your RMA# goes here)
6947 Land O’ Lakes Blvd.
Land O’ Lakes FL, 34638 U.S.A.
Your request for an RMA number will be issued within 48 hours of receipt of this request form or you will be contacted for more information. You must be issued an RMA number before returning any item to us. If you have any questions regarding the status of an RMA, please contact us.
RMA Request Form
Determine the One Year Warranty Status of your Unit, at the left, before continuing.
Non-Warranty or Field Damage units required a $250.00 P.O., for an Evaluation Fee.
If RMA Purchase Order or Repair Document No. is not available at this time, please use: “TBD”.
Please fill in this form with the requested information below, and one of our experienced representatives will contact you as soon as possible.